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Product & Educational Information Disclaimer

Root Cause Wellness Product & Educational Information Disclaimer

Effective Date: 28/09/2023
Last Updated: 31/07/2026

Our Philosophy

At Root Cause Wellness, we believe education empowers people to make informed decisions about their health and wellbeing.

Our goal is to help individuals and families better understand themselves through education, complementary health principles and thoughtfully selected products.

We encourage every person to make informed healthcare decisions in partnership with the healthcare professionals they choose.

1. General Information Only

The information provided by Root Cause Wellness is intended for educational and informational purposes only.

This includes information published through our:

  • Website
  • Online store
  • Blogs
  • Podcasts
  • Videos
  • Social media
  • Email newsletters
  • Downloadable resources
  • Courses
  • Workshops
  • Consultations
  • Product information
  • Printed material

Our information is designed to promote health education and informed decision-making.

It is not intended to replace advice from your doctor or other appropriately qualified healthcare professional.

2. Complementary Health

Root Cause Wellness provides complementary health products and education.

Complementary health approaches may be used alongside conventional healthcare where appropriate.

Our products and educational resources should not be interpreted as a substitute for appropriate medical assessment, diagnosis or treatment.

3. Homeopathic Products

Homeopathic products supplied by Root Cause Wellness are prepared in accordance with recognised homeopathic principles.

They are intended to support individual wellbeing within the philosophy of homeopathy.

Individual responses vary.

No product should be interpreted as guaranteeing any particular outcome.

4. Tissue Salts

Tissue salts are provided as complementary wellness products.

Information regarding tissue salts is educational in nature and is intended to support informed wellness decisions.

5. Educational Resources

All educational material produced by Root Cause Wellness reflects our professional opinions, clinical experience and understanding of complementary health principles.

Education is not personalised healthcare advice.

Readers and viewers should consider their own circumstances before acting on any information.

6. Individual Results

Every individual is unique.

Responses to complementary health products differ between individuals.

Factors that may influence outcomes include:

  • genetics
  • nutrition
  • lifestyle
  • stress
  • medications
  • environmental influences
  • compliance
  • existing health conditions
  • other healthcare received

Because of these differences, no guarantee of results can be made.

7. Testimonials

Testimonials published by Root Cause Wellness represent the personal experiences of individual clients.

Testimonials:
  • are genuine personal opinions;
  • do not represent typical outcomes;
  • should not be interpreted as guarantees;
  • should not be relied upon as predictions of future results.

8. Product Information

We make reasonable efforts to ensure product descriptions, ingredient lists and educational information are accurate at the time of publication.

However:
  • formulations may change;
  • packaging may change;
  • availability may change;
  • information may be updated as knowledge evolves.

We reserve the right to correct errors without prior notice.

9. Product Use

Products should always be used in accordance with the instructions supplied.

If you are unsure whether a product is appropriate for your circumstances, we encourage you to seek personalised advice before use.

If you experience unexpected symptoms or concerns while using any product, discontinue use and seek advice from an appropriate healthcare professional.

If you believe you are experiencing a medical emergency, call 000 or attend your nearest emergency department immediately.

10. Pregnancy, Breastfeeding and Children

If you are pregnant, breastfeeding or purchasing products for an infant or child, we recommend seeking personalised advice before using any product.

Parents and guardians remain responsible for healthcare decisions made on behalf of their children.

11. Existing Medical Conditions

If you have:

  • a significant medical condition;
  • persistent or worsening symptoms;
  • recently undergone surgery;
  • are receiving treatment from a medical specialist; or
  • have concerns about your health,

we encourage you to seek advice from your treating healthcare professional.

12. Medications

Do not discontinue, reduce or alter prescribed medications without first consulting the healthcare professional responsible for your care.

Root Cause Wellness does not advise clients to cease prescribed medical treatment.

13. Complementary Health Consultations

Consultations provided by Root Cause Wellness are educational and complementary in nature.

Recommendations are based upon the information voluntarily supplied by the client.

Recommendations should not be interpreted as medical diagnoses or medical treatment plans.

14. Limitation of Liability

To the fullest extent permitted by Australian law, Root Cause Wellness accepts no liability for any indirect, incidental, consequential or special loss arising from:

  • reliance upon educational material;
  • misuse of products;
  • failure to follow supplied instructions;
  • incomplete or inaccurate information provided by a client;
  • use of products contrary to professional advice;
  • decisions made by individuals based solely upon publicly available information.

Nothing in this Disclaimer excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under Australian Consumer Law.

Where liability cannot be excluded but may be limited, our liability is limited to the maximum extent permitted by law.

15. Intellectual Property

All educational content, formulations, written material, graphics, videos, podcasts, downloadable resources, protocols and product descriptions remain the intellectual property of Root Cause Wellness unless otherwise stated.

No content may be copied, reproduced, republished, distributed or commercially used without prior written permission.

16. Acceptance

By accessing our website, purchasing products, attending consultations or using our educational resources, you acknowledge that you have read, understood and accepted this Product & Educational Information Disclaimer.

Contact Us

Root Cause Wellness

Email: [email protected]
Website: www.rootcausewellness.au

Root-Cause Wellness

Astacia Stevens LCHE RSHom BAC

Homeopathy isn’t “alternative” — it’s a powerful, foundational tool every family deserves in their home.
At Root-Cause Wellness, every remedy, kit, and formula is created with intention, integrity, and deep respect for the families who use them — including my own.
You already know your family better than anyone.
My remedies are simply here to support your intuition, strengthen your confidence, and help you heal from the root.

Trust Centre

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© 2026 Root Cause Wellness. All rights reserved. This resource may be printed for personal use but may not be reproduced, distributed, adapted or used for commercial purposes without prior written permission from Root Cause Wellness.

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