Root Cause Wellness Client Declaration & Informed Consent
Effective Date: 28/09/2023
Last Updated: 31/07/2026
Our Commitment
At Root Cause Wellness, we believe that informed clients make empowered decisions.
Before we begin working together, we ask that you carefully read the following declarations. These acknowledgements help ensure that you understand the nature of our services, your responsibilities as a client, and how your personal information will be managed.
Our goal is to provide a professional, transparent and supportive experience built on trust, respect and informed consent.
By ticking the boxes below and submitting your booking or consultation form, you confirm that you have read, understood and agree to the following:
Client Declaration
I confirm that all information I have provided is true, accurate and complete to the best of my knowledge. I understand that recommendations are based on the information I choose to provide.
I understand that it is my responsibility to inform Root Cause Wellness of any significant changes to my health, medications, pregnancy status, allergies or other relevant circumstances that may affect my consultation or recommendations.
I understand that Root Cause Wellness provides complementary health consultations, educational resources and wellness products designed to support informed health decisions.
I understand that consultations, educational information and product recommendations provided by Root Cause Wellness are not intended to replace emergency medical care, medical diagnosis or treatment from an appropriately qualified healthcare professional.
I understand that no specific health outcome, improvement or result can be guaranteed, as every individual responds differently to complementary health approaches.
I understand that I should continue to seek appropriate medical care where required and should not discontinue or alter prescribed medications or medical treatment without consulting my treating healthcare professional.
I acknowledge that recommendations provided during my consultation are based on the information available at the time and represent professional complementary health guidance within the scope of Root Cause Wellness services.
I have read, understood and agree to the Root Cause Wellness Privacy Policy, Website Terms & Conditions, Consultation Terms & Informed Consent, and Product & Educational Information Disclaimer.
I consent to Root Cause Wellness collecting, storing and using my personal and health information in accordance with the Privacy Policy for the purpose of providing consultations, fulfilling orders, maintaining records and communicating with me regarding my care.
I understand that I may withdraw my consent to proceed with a consultation at any time before the consultation begins. I acknowledge that cancellation fees or booking conditions may apply in accordance with the Terms & Conditions where permitted by law.
I voluntarily consent to receiving complementary health consultation services from Root Cause Wellness and acknowledge that I have had the opportunity to ask questions before proceeding.
Electronic Consent
By selecting the acknowledgements above and submitting my booking or consultation form, I acknowledge that my electronic acceptance constitutes my legal agreement to these declarations and is intended to have the same effect as my handwritten signature, to the extent permitted by applicable Australian law.
Thank You
Thank you for placing your trust in Root Cause Wellness.
We are committed to providing compassionate, professional and ethical complementary health services while respecting your right to make informed decisions about your health and wellbeing.
If you have any questions regarding these declarations or any of our policies, we encourage you to contact us before your consultation. We are always happy to help.
